Privacy Policy

1. Introduction

Di Kuan operates the website dikuan.lol on behalf of Songyuan Dikuan Network Technology Co., Ltd. (“Di Kuan,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us electronically.

We take your privacy seriously. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our website immediately.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out our contact form (name, email address, message content)
• Send us an email at mail@dikuan.lol
• Call us at +1 707 600 8306
• Subscribe to any future newsletter or mailing list

The specific types of personal data we may collect include: your full name, email address, phone number, company affiliation, and any other information you choose to include in your communications with us.

2.2 Automatically Collected Data

When you access our website, certain information is automatically collected by our hosting infrastructure, including:

• IP address and approximate geolocation
• Browser type and version
• Operating system and device type
• Referring URL and exit pages
• Date and time of access
• Pages visited and time spent on each page

This information is collected through standard server logs and does not identify you personally unless combined with other data.

2.3 Cookies and Tracking Technologies

Our website may use essential cookies and similar tracking technologies to ensure proper functionality. We do not currently deploy advertising cookies, third-party tracking pixels, or behavioral analytics scripts. If this changes, we will update this policy and provide you with notice and choice where required by law.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to inquiries: When you contact us via our form or email, we use your information to reply and engage in business communication.
• To provide and improve our services: Understanding how our website is used helps us improve its structure, content, and performance.
• To maintain security: Server logs are monitored to detect and prevent fraudulent, unauthorized, or illegal activity.
• To comply with legal obligations: We may process your data as required by applicable laws, regulations, or lawful requests from public authorities.
• For business operations: Internal record-keeping, client management, and operational analytics.

4. Legal Basis for Processing

We process personal data on the following lawful grounds, depending on your jurisdiction and the nature of the processing:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Legitimate Interests: Where processing is necessary for our legitimate business interests — such as responding to your inquiries, improving our services, and securing our infrastructure — and those interests are not overridden by your data protection rights.
• Legal Obligation: Where processing is necessary to comply with a legal or regulatory obligation.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you, or to take pre-contractual steps at your request.

5. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You may request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You may request that we limit how we process your personal data.
• Right to Data Portability: You may request that we transfer your data to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to our processing of your personal data, including for direct marketing purposes.
• Rights Related to Automated Decision-Making: We do not engage in automated decision-making or profiling.

To exercise any of these rights, please contact us at mail@dikuan.lol. We will respond within one month. You also have the right to lodge a complaint with your local data protection supervisory authority.

6. Your Rights Under CCPA / CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you specific rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you in the preceding 12 months.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information we hold about you.
• Right to Opt-Out: We do not sell or share personal information as defined by the CCPA. Should this change, we will provide a clear opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise your CCPA/CPRA rights, contact us at mail@dikuan.lol or call +1 707 600 8306. We will verify your identity before processing your request.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may engage trusted third-party service providers (such as hosting providers, email delivery services, or analytics platforms) to perform functions on our behalf. These providers are bound by contract to process data only as instructed and to implement appropriate security measures.
• Legal Compliance: We may disclose information if required by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or use of your personal data.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When determining retention periods, we consider:

• The nature and sensitivity of the data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Applicable legal, regulatory, tax, and accounting requirements

Contact form submissions and associated correspondence are typically retained for the duration of the business relationship plus a reasonable period thereafter for reference and legal compliance. Server logs are retained for a maximum of 90 days unless a security incident requires extended retention.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of data in transit using TLS/SSL protocols
• Secure server infrastructure with access controls
• Regular security assessments and updates
• Employee and contractor confidentiality obligations

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any credentials or access codes.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us immediately at mail@dikuan.lol.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, province, or other governmental jurisdiction — including servers in the United States and the People’s Republic of China — where data protection laws may differ from those in your jurisdiction. By using our website and services, you consent to such transfers.

We take steps to ensure that any transferred data receives an adequate level of protection, including the use of standard contractual clauses or other lawful transfer mechanisms where required.

12. Third-Party Links

Our website may contain links to third-party websites, plugins, or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will:

• Post the updated policy on this page with a revised “Last updated” date
• Provide a prominent notice on our homepage for a reasonable period
• Notify you by email if you have provided us with your email address and the changes are significant

We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: